Free shipping on orders $50+

Free shipping on orders $50+

Returns & Exchanges



Initiate Return/ Exchange


UNITED STATES RETURN & EXCHANGE POLICY

*Please note our return window has been temporarily extended to 45 days.

All unworn, unaltered and unwashed items may be returned or exchanged within 30 days of the original purchase date. * Items must be returned in the original condition, with original packaging and a copy of your packing slip.  

Returns of swimwear will only be accepted with the original tags and protective liners intact.

Items may only be exchanged for a different size and must through the above link.

 

If your items meet the requirements above, you can send back using our prepaid labels. We offer 1 free return label per order. (Visit sundry.com/returns to start processing your return or exchange.) 

If you choose to not use our pre-paid return labels, please ship your return to the below address (at your own expense) and include the return slip found in your package:

Sundry Ecommerce
3763 S. Hill St.
Los Angeles, Ca 90007  

 *If the item is listed as final sale at the time of purchase, it will not be eligible for a return or exchange. 

 

WHERE IS MY REFUND OR EXCHANGE?

Packages normally arrive to our warehouse in 1 week. Once delivered to us you can expect your return to be processed within 7-14 days. 

 

INTERNATIONAL RETURN POLICY

All unworn, unaltered and unwashed items may be returned within 30 days of the original purchase date. * Items must be returned in the original condition, with original packaging and a copy of your packing slip.

Returns of swimwear will only be accepted with the original tags and protective liners intact.

We currently do not offer exchanges on International orders.

Any customs or import duties, brokerage fees or taxes paid on return shipments that pass through customs are the sole responsibility of the customer. All international clients are responsible for payment of return labels and all associated shipping fees.

If you would like to get a  prepaid return label from Sundry, please email info@sundryusa.com with your order details. The cost of the return label will be deducted from your refund once received back.

If you choose to not use our pre-paid return labels, please ship your return to the below address (at your own expense) and include the return slip found in your package. We strongly recommend opting for tracking details.

Sundry Ecommerce
3763 S. Hill St.
Los Angeles, Ca 90007  

 

OUR GUARANTEE

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item purchased from our website for a refund or exchange within 30 days of the original purchase. For the return of defective items, please email us at info@sundryusa.com

QUESTIONS?

Contact us at info@sundryusa.com

 

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